HYFRA Service

HYFRA Service is available worldwide so we can guarantee 100% system availability as soon as possible if a malfunction occurs. In case of failure, our own service team and our local partner’s experienced cooling system technician will find a quick solution. And we are the point of contact for all installation, maintenance and service work on our cooling systems, including the piping.

You can count on us 24/7.

Report your malfunction to our 24/7 service hotline and we will immediately organize the solution to your problem. Call us at +49 2687 898 999 or send an e-mail to service@hyfra.com.

Service Promise

Kompetent. Wirtschaftlich. Zuverlässig

Services

Maßgeschneiderte Services für Ihren Bedarf.

Service Packages

Servicepakete für Ihren Bedarf

Our timetable for maximum service*:

1h:
Within 60 minutes, a HYFRA Aftersales Department employee will answer your inquiry.

2h:
Remote service for customers with the relevant IT configuration.

24h:
Availability of our service technician within Europe who will completely repair your device unless spare parts are required.

36 - 48h:
Availability of our service technician worldwide. The spare parts will have arrived by now and your system will be repaired.

*depending on selected service package