HYFRA SERVICE is available worldwide so we can guarantee 100% system availability as soon as possible if a malfunction occurs. In case of failure, our own service team and our local partner’s experienced cooling system technician will find a quick solution. And we are the point of contact for all installation, maintenance and service work on our cooling systems, including the piping.
You can count on us 24/7.
Report your malfunction to our 24/7 service hotline and we will immediately organize the solution to your problem. Call us at +49 2687 898 999 or send an e-mail to firstname.lastname@example.org.
Our timetable for maximum service:
Within 60 minutes,* a HYFRA Aftersales Department employee will answer your inquiry.
Remote service* for customers with the relevant IT configuration.
Availability of our service technician within Europe who will completely repair your device unless spare parts are required.
36 - 48h:
Availability of our service technician worldwide. The spare parts will have arrived by now and your system will be repaired.
*within the opening hours