Krunkel, June 26.05.2020 – HYFRA is the first manufacturer in the industrial chilling sector to offer a comprehensive online platform for spare parts procurement. With immediate effect, registered refrigeration companies and plant manufacturers can quickly and securely order the components they need for current and older HYFRA process chiller models around the clock. The myHYFRA platform is designed for quick product selection based on the top article categories. They include control elements, pumps, electromechanical components and filters. An intelligent search function conveniently finds all components using names, article numbers or keywords. Each spare part is listed with its price on the relevant article pages and it takes only one click to add it to the shopping basket for the order. Part availability and delivery information are always visible as well. The pages include technical information on the individual components: exploded views and data sheets, for example.
With the launch of its new service platform, HYFRA is expanding its comprehensive service program. Today, HYFRA customers can rely on a global service team of experienced refrigeration technicians and the HYFRA service hotline makes expert support available 24/7. myHYFRA emphasizes the importance of this service concept, making the company’s high standards of customer satisfaction apparent. All spare parts must pass the same quality assurance tests used in series production. Refrigeration companies and plant manufacturers always receive durable components in OEM quality from HYFRA. The spare parts with the highest demand are also available at short notice.
The online platform is available to all users on all end devices under www.myHYFRA.hyfra.com. For more information on HYFRA and the HYFRA product range, see www.hyfra.com.